The iGaming industry is one of the fastest-growing industries both locally and across the globe. The first part of the unit introduces learners to a general overview of the iGaming industry. The unit will outline the history, growth and risk factors, local and global economic contribution, various operators and products, as well as roles and responsibilities of different employees and their functions within this industry.
The second part of the unit, learners will learn specific management tools within the iGaming industry that cover from customer care, sales, products, marketing to management of customers.
Upon completion of this unit, the learner will be able to:
LO 1. Discuss the different iGaming operators and their products
LO 2. Understand how the iGaming industry contributes in today’s local and global economy
LO 3. Outline the risk and growth factors within the iGaming industry
LO 4. Use a specific management tools tailored for the iGaming industry