Organisational behaviour involves the study and understanding of individual and group behaviour within organisations and how these influence organisational processes, structure, technology and performance. Managers should be able to explain, evaluate, predict, and modify human behaviour in such a way as to exploit each individuals’ strengths to achieve organisational objectives. This will largely depend upon the knowledge, skill and experience managers have in handling individuals and groups of people in diverse situations.
This unit is designed to provide learners with an all-round understanding of Organisational Behaviour theories and concepts. The content of this unit focuses on how the attributes and behaviour of individuals and groups influence the culture, design, learning and structure of an organisation. It explores different methods, techniques and leadership styles to manage effectively diverse individuals and groups in a variety of situations.
This unit provides the learner with the tools to understand, evaluate and modify individual, group and organizational behaviour. Given the immediate relevance of topics covered in this unit, it is also a useful life-long learning course for improving personal, managerial and organisational effectiveness.
Learning Outcomes
Upon completing the unit, learners should be able to:
LO2. Analyse group and individual behaviour in a business organisation.
LO3. Examine the impact of different organisational structures on employees in a business environment.
LO4. Evaluate the effect of theories of motivation and strategies on employees in professional business environment.
LO5. Evaluate the appropriateness of various leadership styles and conflict management strategies used in a professional organisations.
LO6. Evaluate the effect of organisational culture on change management in organisations within a professional environment.