The aim of this unit is to develop learners’ communication skills. The unit covers written, oral, aural, research and presentation skills.

This unit presents opportunities to demonstrate key skills in communicating in formal and informal settings and environments by making use of a variety of written and oral skills. Such settings range from work-related ICT environments to more casual scenarios. In both cases, the emphasis will be placed on the effectiveness of the medium used and the end result obtained, keeping in mind the target audience/receiver.

Students will sample a variety of written media, ranging from letters, CVs, email blogs and short formal reports to occasions for speech delivery such as presentations, discussions, debates and a formal interview.